You'll need your OVO account number and postcode to book – click here to get started.ġ OVO Energy plants 1 million trees across the UK each year with its tree planting partners, The Conservation Volunteers and the Woodland Trust.
We're currently installing smart meters for our customers across the UK. You can find out more about the different generations of smart meters and what this means for your switch here. If you have a smart meter installed before you switch, it might keep its smart features with your new supplier depending on the kind of smart meter you have. If you're planning on switching soon, you might want to wait and get your smart meter installed with your new supplier. You can tell them about all the benefits and explain that the government wants every home to have one by 2020. If your landlord pays the energy bills and they're the named account holder on the bills, they’ll have to approve the smart meter installation. However, you might want to let them know what’s happening first. If you’re responsible for paying the bills in your new home and are the named account holder on your energy bills, you don’t need your landlord's approval to book a smart meter installation. We’ll ask you for the name of the person who has died, their OVO account number, and various other details. If a named OVO account holder has died and you need to take over responsibility for the contract, please call us on 03 or 01179 303 100. You can only do this if you’re the named OVO account holder. Click on ‘ Moving home’ in ‘My profile’ and follow the prompts.
#YOU MOVE ME MOVERS UPDATE#
If you’ve split up or separated from a partner and you’re leaving home, you need to update us in My OVO if you want your ex to take over the bills.
#YOU MOVE ME MOVERS FULL#
We’ll need to know the full address and postcode, plus various other details listed here. If you’re taking over the lease at a rented home where we supply the energy, just call us on 03, or ask the current account holder to let us know in My OVO. We’ll need various details, including the date they want to take over the contract, their name and date of birth, and their email address – you’ll find a full list here.
Click on ‘Moving home’ in ‘My profile’ and follow the prompts. If you’re leaving a rented home and one of the other tenants wants to take over the OVO contract, they just need to call us on 03 – or you can let us know in My OVO. That depends on why you want to change it.
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